Many thanks for the superb job you have achieved on my teeth. It was a long and sometimes difficult journey but the results are fantastic. They look good and eating is a joy.
I know others would not have tackled them but I am pleased you did.
On to the next project now!
Thank you so much for your amazing skill and patience in transforming my smile. I am amazed at and truly grateful for, your skill and determination to get everything just right. I never thought I would have such a healthy mouth and beautiful smile – it was a long journey but so worth it.
Your ability to combine amazing skill with empathy, patience and kindness meant so much to me. I was terrified to begin with but very quickly became totally confident that all would be well and I would receive the best possible care.
You are a genius! And your whole team are wonderful, so professional and kind.
My grateful thanks
Dear Philip and Jenn,
I just wanted to say thank you for being so patient and understanding to my situation. You both have been fantastic and that means so much to me. Thank you for all that you do and the hard work you all put into making people smile with pride…you’re both stars, you all are. I wish there were more professional and understanding people such as yourselves - the world would be far more pleasant.
There are no words to express my sincere gratitude to you for the work you carried out for me recently.
I have never in my adult life been without a lump of plastic rattling about in my mouth and the difference is incredible.
I can drink without dribbling, eat without food being trapped and my mouth feels so much cleaner and fresher.
Thank you so much for your kindness
Hi Phil, thank you for taking the time to see me today, it was very much appreciated. I am absolutely delighted with the crown. You are a genius.
The results of my treatment speak for themselves, my initial hopes were to have a smile that was natural, I didn't want to appear as if I'd had my teeth done. As a dentist myself I was always going to be hard to please, but the care and attention to detail that both Dr Friel and his technician put in to ensure the final results humbled me.
Quite simply, my decision to have implants done by Jilllian Clare at Philip Friel dental surgery is one of the best I have ever taken.
The final result is completely convincing and aesthetically exactly what I envisaged. The treatment throughout the process was clearly state-of-the-art and absolutely meticulous. Very importantly, Jillian Clare was greatly skilled at explaining exactly what all possible options were and what would be going on throughout the treatment.
The end results seem fairly miraculous, and in a perfectly ordered world everyone could benefit from attentions like these. The consequent improvement in sense of well-being and dental health has been wholly impressive Thanks and congratulations are owed on a huge scale to the redoubtable Jillian Clare!
I was referred to Advanced Dentistry @ Hyndland Dental Clinic for two dental implants. Since a
child, I have had an abject fear of visiting the dentist. I don't consider myself to be a
very good patient either! From my very first visit, from reception to treatment has
been fantastic. The staff are friendly and professional and I felt completely at ease.
Before treatment began, I received a letter with a breakdown of each process and, on each visit, the treatment I was receiving on that occasion was explained again. I also had a couple of appointments with Jennifer, the Hygienist, who gave me scale and polish... pain-free. Loads of tips and advice on how to look after not only my new implants but, my own teeth.
I now have two fantastic implants and my teeth are whiter, cleaner and look better than they have done for many years. I can't thank the entire team enough.
Amazing! I am so thrilled to have my teeth back to normal. Having had a failed implant put in by another dentist, I was apprehensive to try again, but the process with Philip Friel was so seamless - dare I say easy!? - and the results are beyond expectation. Highly highly recommend.
Fabulous, professional and responsible practice. Couldn’t have received better care. Everything extremely well explained including all options open to me. I am extremely grateful that my root canal has finally been treated appropriately and that my fractured tooth was salvaged so well. Great team effort all round.
I was recommended by a friend to contact Phillip Friel for my dental implants, which I
had been thinking about for over two years. I can say that from the very first
appointment I was kept fully informed about my treatment. All options were explained
to me and I then decided on the best one that suited me. The procedure went ahead
without any complications and I am absolutely delighted with my two dental implants.
The staff were excellent and were very attentive. I would recommend Phillip Friel Advanced Dentistry to everyone.
Phil, I want to thank you for all these things that make a good dentist – your professionalism, exceptional clinical skills, attention to detail, patience and compassion. But there’s more to it than that – I really appreciate the way you have always put enormous effort into doing what’s best for me, even at times when it came at a personal cost to you and meant facing up to things that were difficult. I greatly value your honesty and the way you always take me seriously and treat me with respect. Finally, I really love my new gold crown and keep insisting on showing it to everybody!
I’m sure I’ve missed somebody out, but I’d particularly like to thank you. I wanted to thank
you all for your help and support over the last few years as I’ve worked on tackling
my dental phobia.
Phil’s name may be above the door, but it’s been very much a team effort and it’s good to know that this is a place where I could see anybody and know I am in safe hands. Everybody I’ve met has been kind, patient, discreet, totally professional and willing to put in a great deal of effort at every stage. There are many people to thank individually that I’ve had to overflow onto a separate piece of paper!
I’ve left some chocolates as a small token of my appreciation – I hope there’s something in there for everybody.
Kasia, who was the person who first help my hand and showed me that things were really going to be different here, and who has consistently been there to offer support and encouragement ever since. Jen W, who has a genuine talent for keeping it real and grounding me when things start to feel out of control and has on occasion provided a shoulder to cry on.
Pamela, Louise, Jenn and Jill, who have all helped me at various times, and who have all been totally un-phased by coming in and out of a complicated messy story, each responding with kindness and compassion.
Finally, Siobhan and Karyn, who have always provided a warm and friendly welcome, handled all the unpredictability and chaos that dental phobia brings with professionalism and discretion, and both often gone out of their way to make sure everything runs smoothly.
I have recently completed a 2-year treatment plan with Philip, and I am delighted with
The treatment was scheduled around my busy work commitments, and Philip and his colleagues provided a flexible, workable programme, which allowed me to complete my treatment with no impact upon my business commitments.
Prior to registering with Advanced Dentistry @ Hyndland Dental Clinic, I was nervous and uncomfortable with the prospect of dental treatment, and as such, I had avoided dentists and allowed my teeth to decay badly over a number of years. The team at the Hyndland clinic provide a friendly welcoming atmosphere, and have gone the extra mile throughout my treatment period, so much so, that I now actually look forward to going to the dentist.
Philip provided a detailed documented treatment plan, and discussed all the options which I might like to consider, allowing me to chose the treatment which best suited my needs, with the overall objective of restoring my smile. The treatment plan involved extractions, fillings, bridge work, crowns and dental implants. Philip explained every procedure in a simple straightforward manner, and was always happy to answer any questions at any time.
Throughout the 2 years of the treatment plan, I didn't suffer a single incident of pain or discomfort.
I now have a fantastic smile, it looks completely natural, and has given me enormous confidence when attending functions and speaking in public. I could not have hoped for a better outcome.
Advanced Dentistry @ Hyndland Dental Clinic provides a first-class, pain-free, exceptionally friendly, professional dental service. I am delighted with the outcome of my treatment, and I would not hesitate to recommend Philip and his colleagues to anyone requiring dental treatment.
I have been a patient of Philip Friel’s for many years now and had no issue at all other than the very occasional repair of a filling. Last year one of two front crowns (relics of rugby injuries sixty years ago) broke and on investigation, it transpired that there were subterranean issues arising from poor NHS crown work at that time. After a lot of mining and open discussion, I agreed to go with his recommendation to have two implants, thus pre-empting any potential bone damage in the longer term and providing a permanent solution. After a lengthy and expensive process, I can honestly say that the end result is excellent and very comfortable and absolutely worthwhile. Strange to relate Philip and his staff made it all such an agreeable process that I even looked forward to appointments. Philip really cares, both in his detailed attention and personal pride in the final product and in the process when he was prepared to appear early one Saturday morning en route to Oban with family in response to an emergency call on a Friday night after a temporary crown had been dislodged. I can recommend Philip Friel and his practice without any qualification.
My 7-year-old daughter broke her front teeth in an accident one evening and so we
called Philip Friel for emergency treatment. We are not patients of the practice but
nevertheless they understood our concern and stayed open late to see her.
The care we received was brilliant. The team was very friendly and Philip was incredibly good putting my daughter at ease and making such an amazing repair. We are all delighted with the outcome and would recommend this fantastic dental clinic in a heartbeat.
I had a conventional crown for a number of years - it frequently became detached
and had to be re-attached until there wasn't enough of the tooth left to attach it to. My
own dentist suggested an implant would be a much more lasting solution, but we've
all heard the horror stories so I was a bit scared.
I decided to go for a no-obligation consultation, where I got plenty of information and absolutely no pressure to go ahead. The decision was mine, but I got all the information I needed to make an informed choice.
I felt really reassured by Phil himself - the right balance between friendliness, professionalism and reassurance so I decided to go ahead.
The things that mattered most to me were firstly clinical excellence. This was no rush job and proper healing was Phil's priority before the final crown went on. I know people who have had bad infections, so I know that matters! Also, Phil was in constant liaison with my own NHS dentist. That shared care model was important to me as my regular dental care was undertaken in the context of the implant process. Finally, I'd been a bit worried about the extraction of the old root, as there wasn't much to grip! I had local anaesthetic and can honestly say I didn't feel a thing. It was an evening extraction, and by the next morning, there was no swelling or pain at all.
I'm really, really pleased with the final result. When I smile, I smile big. It's so much better not to have an unsightly gap. It wasn't cheap, but it was worth every penny
Many thanks to Philip and his team for the kindness and reassurance given during
my recent treatment.
I am delighted with my new implant. Following a root fracture, I was devastated at the thought of losing a tooth.
I can, however, now testify to having undergone this treatment pain and anxiety-free. So much so, I hadn't realised the initial implant placement had taken place. An amazing result has been achieved.
I was lucky to come across Advanced Dentistry @ Hyndland Dental Clinic and it totally
exceeded my expectations. I had had a bad experience at a previous dentist and
was cautious if further treatment could be undertaken and the situation rectified.
Philip is extremely knowledgeable and passionate about his profession which made me feel confident with him doing my treatment. Since my first appointment, Phil and his team have made me feel welcome and relaxed, he always talks me through every procedure and I feel totally safe in his hands. Philip has solved a problem for me that I didn’t think had a solution.
The clinic has a very welcoming feeling from the moment you step through the door. Phil has a very professional friendly team, appointments were always available with planning at times to fit round my diary. The reception team are always welcoming and make you feel relaxed whilst waiting. Phil’s nurse Kasia is very competent and also knowledgeable in my treatment plan. She also has a caring approach that makes you feel very comfortable.
When considering this type of treatment it is only right to mention costs and I have to say I was pleasantly surprised at the reasonable and fair price for such expertise of work. I would happily recommend Phil and his colleagues to family and friends. Their standards are extremely high and their patient care is remarkable. In my particular case, I feel if Phil cannot sort it then it is unsortable!! Thank you Team PFAD.
Being a dentist myself I have high standards when it comes to my own dental care,
standards Phillip Friel surpasses. I feel completely safe and reassured in his hands
and I trust him utterly with the care of my teeth.
I have had implant treatment with Phil, which was painless and came with only the minimum amount of post-operative discomfort. I was also very pleased with the results and cannot praise Phil enough for his excellent work.
The same care has obviously been taken into making the practice as comfortable and welcoming as possible and it is always a pleasure to visit.
Phil and his team are exceptionally talented and friendly people, which I almost find difficult to say being a rival dentist!
I thoroughly recommend Philip Friel for dentistry. Phil has been treating me for a number of years and I am extremely impressed. I am also a dentist and it is never easy treating a professional colleague and dentists don't make the best patients. Phil's dentistry is of the highest possible standards and I trust him impeccably with my teeth. Phil has carried out complex implant treatment on myself and all procedures were completely painless with minimum post-operative discomfort. Phil and his staff are always welcoming, understanding, patient and professional and completely put me at ease. The surgeries and waiting rooms are amazing. I cannot praise Phil and his team enough
I was always made to feel that my needs were being met and any worries I had were fully discussed and respected.
Philip has a lovely assistant Kasia who is very knowledgeable with a warm and understanding nature.
Siobhan on the desk, made me feel as if I belonged right from the start and Ian at the lab, went to great lengths to help create the smile I wanted - he's a very talented man!
Everyone's smile is important and when a crown on my upper front incisor began to
move I knew that dental surgery was my only option.
Having sought advice from my own dentist, the Dental Hospital and one other dental practice I decided to visit Advanced Dentistry @ Hyndland Dental Clinic to see what they would have to say. The ambiance of the waiting room, the professional hi-tech surgery and care and professionalism of the staff left me in no doubt that this would be very good visit and I would most probably have an excellent experience if I were to chose Philip Friel and his team to carry out the necessary procedures.
Listening to all advice it became clear that an implant would be the most favourable choice for a successful solution to the problem.
The efficient and caring attitude of all the PFAD team ensured that the therapy was carried out with all due care and professionalism that merit the title “Advanced Dentistry”.
Nine months on, I have a new implant and 3 new crowns which allow me to smile and interact with others with renewed confidence. Thank you PFAD ...a great job!
As a 62-year-old woman needing extensive dental treatment and being very particular about my smile, I have to say I was treated with courtesy, kindness, patience and professionalism at every visit to Philip's surgery.
First class treatment was conducted in a highly professional and friendly manner. I would like to thank Philip, Kasia and all the team for what was a surprisingly pleasant experience. I couldn't have wished for a better outcome and now I have a full compliment of teeth again!
Hi Phil. I write to thank you and Kasha and all your staff for the fantastic treatment and aftercare service I have received during my implant surgery. I do realise, having had Diabetes for 42 years, that the healing process takes twice as long but the end result is fantastic. Having suffered pain from gum problems for many years and not being able to eat certain foods is very restricting. The joy of eating an apple, spare ribs, and real corn on the cob is brilliant. I will now see you in 3 months time for my quarterly check-up. Wishing you and all the Staff a very Merry Christmas and Happy New Year.
Having had a history of a series of badly fitting crowns which were prone to falling out, leaving me lacking in confidence about the security and functional capability of my teeth, I consulted Philip Friel after seeking recommendations from dentists in both Edinburgh and Glasgow. Philip revealed that my dental profile had been compromised by having been prescribed bisphosphonates (alendronic acid) for some time and tailored his treatment plan to account for this.
As a result, the whole process took 2 years but involved firstly undertaking an implant on only one premolar to determine the timescales needed to safely undertake the remedial work on the front four incisors. Thereafter, Philip managed to adapt the post of an implant inserted some years previously and complement it with two additional posts. In addition to the premolar, I received a single lateral incisor and a bridge of the two central incisors and the other lateral incisor. The results have been better than I could have hoped.
During the process, Philip went to great lengths to ensure the temporary plate was always comfortable and aesthetically pleasing, but even greater lengths to ensure the permanent implant teeth are works of art – totally natural looking and immediately comfortable. I now can talk, eat and smile with total confidence. The treatment, programme, risks and costs were explained in detail in advance.
Philip would not compromise on the duration of the treatment, which had no bearing on the cost and, with hindsight, he was right to do so, however frustrating it was at the time. Neither would he compromise on the quality of the appearance of the teeth and several appointments were held with a technician until all three of us were satisfied – and I was satisfied before they were!
Finally, everyone in the surgery provides the same level of care and attention, from the receptionists to the dental nurses and hygienists. The total service is one of utmost quality.
I write to confirm that I am delighted with the dental work carried out by you with regard to my recent implant. The treatment received throughout the whole process was excellent and everything happened just as you explained it would at my initial consultation. The treatment plan detailed the various steps and procedures involved and it was amazing how smoothly each stage was completed. At no time did I feel any pain; at the very worst it was slightly uncomfortable, but even then for a very short time. Even the longest appointment felt like 20 minutes, but usually it was less than that.
The surroundings are very pleasant and the staff at reception very efficient. Kasia is obviously a great asset to the practice. She put me at ease right away with her friendly manner and her expertise.
Finally, I would like to thank you very much - I am so relieved to have the implant in place. It looks great and even my family and friends "in the know" cannot tell which is the implant, it blends so well with my other teeth. I would not hesitate to recommend your clinic to anyone considering an implant.
Around 20 years ago I started working full-time. I had to wear a formal work suit
(shirt, tie and jacket).
I began to notice that I sweat a lot in the armpit area. I tried different deodorants, but these didn’t seem to help. My shirts were wet and uncomfortable, going right through to my jacket. I started to become self-conscious. I tried different deodorants, but this didn’t seem to help. My shirts wear constantly wet and uncomfortable. Eventually, if I had to wear a suit Jacket, this would become wet also. I didn’t have a real problem with odour; just the extreme wetness. I was embarrassed. I wouldn’t lift my arms, and could only wear white shirts as any other colour would show up the sweat. It was getting me down.
Eventually, I decided to visit my GP about this problem. I was told there were three options available to me - aluminium chloride solution, injections options of botulinum toxin type A or surgery. Initially I opted for the first, believing that this was the least invasive. Unfortunately, the aluminium chloride solution was uncomfortable and actually painful to put on. After a while, I gave up.
“Botox” was, I considered, a Hollywood fad only suitable for cosmetic treatments. I didn’t fancy it, so I went back to hiding and living with wet shirts and jackets. However, as time went on I realised that “Botox” was, in fact, more of a mainstream treatment, available for other problems and not just cosmetic procedures. I began to consider it as an option. I also learned that my dentist, Dr Philip Friel, was qualified in administering Botox for this particular problem.
Dr Friel is a fantastic dentist. He always makes me feel comfortable and at ease, so I decided to discuss the possibility of Botox for my armpits with him. He couldn’t believe that I had been living with the problem for so long! He was confident he could help. He immediately put me at ease, and explained the procedure and costs (which I found to be reasonable).
It was a “no brainer”. Assured by Dr Friel’s advice and clinical approach, I went ahead. I felt a few small pricks, but not much more. All I can say is “thank you”. This has has changed my life... I do not sweat at all in this area. I now wear blue, pink and grey shirts! I can gesticulate with my hands and arms without embarrassment, and everything stays dry.
So….. “Hands up if you like Dr Friel’s Focal Hyperhidrosis Solution?! Or, hands down if you don’t”….!
Thank you to Dr Friel and to all the staff at Advanced Dentistry @ Hyndland Dental Clinic.
Being a professional woodwind player (a bassoonist) my teeth are even more important-they affect the fine-tuning of your embouchure (how the reed sits in your mouth) greatly.
I was therefore concerned about what to do when, aged just over fifty, the first of my two remaining baby teeth fell out. Being a genetic abnormality, these baby teeth have no secondary teeth underneath and I was left with an unsightly gap near the front of my mouth and no prospect of a new tooth growing.
As well as knocking my confidence it affected my bassoon playing-I sometimes had some air hissing out of my mouth when I was playing and I had to play slightly out of the side of my mouth to minimise the effect on the gap-not ideal. Jillian gave me a lot of information about options and I decided implant was the best option for me. She was very clear in her explanations of the procedure and this gave me confidence to go ahead without feeling too worried (obviously I was a bit nervous about the drilling bit!).
The main operation is inserting the post on which the tooth will be attached into the jaw and this involves drilling into the jaw. I needed to try to stay relaxed for this. It isn't the most pleasant procedure-firstly you get a lot of vibration, and when the drill was deeper I began to feel a bit of burning. Then Jillian inserted some more anaesthetic and it was fine. I wouldn't like to have an implant done by a less competant dentist than Jillian! She took her time and didn't rush it.
I had seven stitches and religiously did the mouthwashes as instructed. I had to play my bassoon a couple of days after the procedure in a very scary piece that requires a lot of control called Ruckert Leider by Mahler live on Radio 3! In the break before the concert, I trimmed some of the threads from the stitches because they got into the bassoon reed!
I was provided with a denture-but, in the end, I preferred not to use it because I couldn't play the bassoon with it in. So I lived with the gap for six months until the final stages of the implant could be completed.
The final stages of impressions and fitting the tooth are much less invasive than the initial drilling and I was so happy when the tooth was fitted that I couldn't stop smiling all day!
It is really beautiful and perfectly matched-it looks better than my own teeth have ever looked and is in the best position to improve the appearance of the neighbouring teeth. It was a relief to play without that gap and to be able to smile with confidence.
I was so pleased with the first implant that I didn't hesitate to decide to get another one when my other baby tooth came out last year and I am now very happy with the best smile I have ever had-I always hated my baby teeth! If I had had bridges they wouldn't have been so permanent and would have affected neighbouring teeth.
I think a lot of the success of these implants is due to the brilliant skill of Jillian and I wouldn't want to trust a less good dentist than her to do this procedure. She is very gentle and dextrous. There was a lot of good banter in the surgery which helped me to be less nervous!
Many thanks to Andrew and the team at Philip Friel's clinic. Despite being generally happy with my teeth, I wanted to discretely fix the few lower teeth that were crossing at the front.
I am so pleased with my decision to use a lingual brace to do so - it did the job very quickly and painlessly!
Andrew was confident in his abilities which were reassuring throughout the treatment and the same can be said for the nurses who were all lovely.
The few times I needed something fixed on my brace, Philip was able to stand in for Andrew so I was seen as soon as possible. The ability to be so accommodating was most impressive considering how busy the practice is.
All in all, my experience at Philip Friel dentistry can only be described as a pleasure. The stylish practice and the pleasant receptionists only added to the friendly and professional service. I wouldn't hesitate to recommend the practice to anybody.
Thank you so much to everyone for the superb treatment I received at the clinic. My smile and my confidence has been completely transformed.
I have always been self-conscious about my teeth for as long as I can remember. I have large prominent teeth with an overbite. However, I fell at the age of 10 and badly chipped one of my 2 front teeth and from there on in I had trouble with that tooth.
I have attended the same dental practice for over 40 years and had as much treatment as my own dentist could give me. My back teeth were heavily filled, crumbing and moving. I had a crown at the side that kept falling out and a dark line showed at the top and another lower crown that was causing me extreme pain.I had a few lower back teeth extracted in my 20's and had gaps there which made eating very difficult. My front tooth had a veneer on the half tooth I had chipped and the tooth next to it was a different shape and much slimmer so my smile was squinty looking. I had it all going on with having teeth missing at the back, crowns, veneers and I was really struggling to eat. Worse still at the age of 51, I was in constant pain with my back teeth, particularly at night.
I had an in-depth discussion with my own dentist and he referred me to Dr. Friel as he felt he was the dentist to sort out the difficulties I was having with my back teeth. he told me that there was no "quick fix" for me and that I had to be prepared for perhaps over a year of treatment. I trust my own dentist implicitly. He has been in the business for over 30 years and is highly regarded in the dentistry world so his recommendation to Dr. Friel was testament enough for me.
I was apprehensive about my first visit to Philip Friel's Clinic. You get used to the one dentist and I felt my teeth were so bad and was embarrassed to have someone else looking in my mouth. However, I needn't have worried. From the minute I stepped through the front door I was put at ease by Karyn and Siobhan. The surroundings and decor are calming giving a feeling of tranquillity.
Dr. Friel was amazing from my first visit onwards. At first, I was only there to sort out my back teeth lower and upper. My plan detailed everything and I knew exactly what was going to happen over the coming months. A year or so later and my back teeth were perfect. I had my smile widened which took away from the prominence/overbite of my 6 front teeth and they were all perfect in size. Throughout the year I had root treatments, an extraction, crowns and a partial cobalt chrome partial fitted ( in the coming years I will get implants ) but for now, I have a full set of top and bottom teeth. That's a first since my early 20's. Pain-free sleeping is a real bonus. I visited the clinic many times over the year and I actually got to like my visits. I always had a chat with Karyn and Siobhan who were great with me and they too could explain about different treatments. Root treatments and extraction with Ross and Louise was virtually painless and I really dreaded that. Every time I was in the chair with Dr. Friel I felt very at ease and suffered virtually no pain. Kasia and Pam were a great comfort.
I was so pleased with my back teeth I decided to get Dr. Friel to draw up a plan for my 6 top front teeth which this time was more cosmetic work than my back teeth had been. Again I knew exactly what was going to be happening via my dental plan. I completed that treatment last week and the results are stunning. That was really painless and that work took about 4 weeks over 4 visits. The amazing thing is that my teeth look so natural and the changes were so gradual that it really doesn't look like I've had my "teeth done"
Thanks again to everyone at the clinic and I would highly recommend Phillip Friel Advanced Dentistry to anyone. I got a complete smile redesign which is more than I could have hoped for. Now at the age of 53, I can smile with complete confidence for the first time. Best wishes to you all for the future.
I just wanted to drop you a quick note regarding my treatment which you are more than welcome to use although I am sure you are not short on compliments for your work!
After being referred to Phil from my own dentist and recommended as one of the best cosmetic dentists around, I was unsure as to how much difference there actually would be. I can safely say that I am delighted with the end result and Phil's team were all superb, from reception to hygienist to Phil himself and I would have absolutely no problem in recommending them to others and can certainly see a huge difference. I can understand now why I was referred here.
Thank you very, very much for being such a competent, skilled dental nurse; you inspired me to trust you implicitly and made me nice and relaxed during the implant procedure.
I have just completed a year of treatment at Advanced Dentistry @ Hyndland Dental Clinic and am absolutely delighted with the results.
In March 2012, I had my first appointment with Philip to discuss straightening my bottom front teeth and replacing 20-year-old NHS bridgework.
From the start, I knew I was in excellent hands. Andrew McGregor, an orthodontist with Philip Friel, fitted a brace to my lower teeth and within 8 months, I had straight bottom teeth for the first time in my life!
Meanwhile, Philip started work on the upper front teeth. I had decided on 2 implants and 4 crowns rather than a replacement bridge.
Throughout all treatment, I received superb care and friendly, professional advice - all in very pleasant, state-of-the-art surroundings.
When I look at the “then and now” photos, I barely recognise myself and find myself smiling with new-found confidence.
To say I was nervous about getting an implant is an understatement but walking around without a tooth did nothing for my confidence.
I have nothing but praise for Phil and his team. From my initial examination right through to my implant I was treated with care and understanding.
The day my implant work began I know I was in good hands. I also knew I was in control and could ask for a break at any time. Have to say I was surprised how well things went no pain whatsoever. Now I have my implant I can say that it has transformed my mouth, it’s just like a real tooth and I can eat anything I want!
I would like to thank Phil for all his care during my work and Kasia for holding my hand and for her reassurance. For the first time ever I don’t dread the dentist.
At the age of 53, I decided it was time to do something about a baby tooth - yes a baby tooth! The problem was it became "wobbly" and I had to replace it with a bridge a decade earlier. This always annoyed me, as I have looked after my teeth, but this bridge just didn't match my other teeth and felt clumpy at the back. On a personal recommendation of a good friend, I headed to the West End and to see Dr Friel.
What can I say?
The patient experience was amazing - from start to finish.
Aside from being an extremely pleasant man, he's a highly professional, committed and focused clinician who knows his stuff. And when it came to the decision to have an implant to resolve the issue I knew I was 100% in the right hands. I'd set myself a time deadline of mid-November to have it all done and dusted.
On November 1 - eight months virtually to the day we started - my final fitting was completed and I now have the most amazing non-implant looking implant!
I'm so pleased about the treatment and service I received. Nothing was ever a problem and everyone in that clinic - receptionists, dental nurses and a couple of the other dentists who I had to see - are just so switched on and all made me feel nothing was ever a problem.
Thanks to Dr Friel and his amazing team! I look forward to smiling wider and better than I ever imagined was possible.
I have been receiving outstanding reconstruction work from Philip's clinic for the past eighteen months. Initially, my teeth were in a very weakened condition and have now undergone a total transformation, I am thrilled with the resulting outcome.
Firstly, I would like to commend and acknowledge his excellent team members:- Ross Henderson for his deft, intricate and precise root canal work, executed brilliantly, with his steady and congenial manner.
Jill Clare for her superb white fillings, and her mastery in extracting a tricky impacted wisdom tooth- with immense care, she has a heart of gold. Glen Frew, a great Ambassador of Dentistry, wonderful in a crisis, and is extremely kind.
Dental nurses Kasia, Louise and Pam for their; empathy, understanding, who cannot do enough to ease any discomfort, and are always ready with a reassuring arm. Dental Hygienist Jennifer, for her pristine thoroughness, recommendations,and cheery disposition. Siobhan, Karyn and Carly, always with a welcoming smile, who are accommodating and professional at all times. They create a great first impression and give continual ongoing friendly advice if required.
Last and most importantly of all, Philip Friel himself has amazing dexterity, skill, and artistry when fitting crowns for me. He makes well-calculated decisions without ever compromising his Professional reputation. His knowledge is phenomenal, he instills confidence, exudes calm, pays fine attention to detail and is always focused. His teamwork and overseeing of my treatment was second to none. He ensures his clinic has a lovely relaxing ambience and is beautifully appointed, with immaculate state of the art equipment.
Not only is he a fantastic credit to his profession, he has totally restored my faith in all dental matters. I cannot wish enough continued success and good things to a more deserved and genuine person.
With my sincere and grateful thanks.
My teeth were in very poor health and for several years I had been attending my previous dentist, three times a year for check-ups to try to hold on to my teeth as long as possible. By the time I met Philip's I had been losing a tooth from my upper arch every six months or so over a period of two years.
My teeth were very sensitive, badly discoloured and my gum line receding greatly. One of my front top teeth had started to move and was now noticeably lower than its counterpart; also movement had started on another tooth. I was aware I would lose my teeth quite quickly and was very distressed by this.
My occupation as a Customer Service Manager involves dealing regularly with the public and delivering training workshops to my 150-strong staff; therefore speaking is a great part of my job role. Due to the dreadful state of my teeth, I became very self- conscious and couldn’t perform as confidently as I had previously. I also had to be very careful of what I ate so as not to put any further strain on my teeth. I explained to Philip's my adverse feelings about having to wear dentures and asked about alternative treatments. He discussed various options open to me, detailing the treatment involved, the probable long-term outcomes and the cost of each treatment.
I opted to have implant treatment for my whole upper arch - a treatment I had never heard of before. Philip's gave me lots of literature on Dental Implants and patiently explained in layman's terms the whole procedure. Due to my fear of the unknown, Philip's gently talked me through each step he was taking during my operation, which helped me focus on what was happening and not letting my imagination fuel my fear. My post-operative care was also excellent, with Philip's giving me his private mobile phone number to call him at any time if I was concerned in any way. He even phoned me on the Saturday evening of my operation to check I was OK and to reiterate he was available any time if I needed him.
The one concern I had after my operation was that when my new teeth were attached to the implants they would be perfect, pure white teeth that would look completely at odds with my mature years. However, Philip's having taken heed of my wishes had an arch made to look as natural as possible for someone of my years.
I can’t express the difference this treatment has made to me in my confidence and also in my ability to enjoy normal eating functions after so many years. I even find myself smiling much more and the worry and stress of the appearance of my teeth, a thing of the past.
Philip continues to support me through regular check-ups and makes such a relaxed atmosphere in his surgery that you feel able to ask him anything regarding dental worries without feeling silly or intimidated. Also, the one thing I did learn through this experience, which greatly amused me, was the fact that someone could get so excited and passionate about this type of work. He really is a credit to his profession.
Dr Friel is currently finalising a dental implant therapy whereby two missing teeth in my lower jaw have been replaced by implants. This process has taken some months and I have been impressed with Dr Friel’s professionalism and friendly, relaxed demeanour since our initial consultation.
I contacted Dr Friel some months ago as I was keen to have an implant to deal with a gap in my teeth where I had a tooth removed when in my teens.
I had a bridge fitted in this gap but it had never been entirely satisfactory and I wanted to deal with the problem in a way that would be as much as possible like my original tooth. The treatment involved enlarging the space to allow for the implanted tooth and some bone grafting.
The whole experience was totally pain free and very straightforward and the result excellent.
For over 30 years I have avoided smiling too much thanks to a school playground fight and subsequent loss of a front tooth. This and a general neglect over the years left me very doubtful about offering a grin to camera.
Dentists were not my favourite profession and in a job which involves a lot of public work, this problem became more and more troublesome. Philip Friel was the first dentist I had encountered who undertook a comprehensive overhaul of my smile and forward assessment of my dental prospects. He sought to correct some bad dentistry I had encountered over the years and took a very positive approach to what was possible. More importantly, he assessed the likely outcome to my bite and teeth generally if I continued as I was, and the prospect was not comforting. Philip laid out a programme of treatment which involved a number of different aspects, from root treatments to new crowns, and which now offers me the opportunity to maximise my natural smile and bite for as long as possible. He stopped the rot of bad treatment in the past and produced a workable solution for me. Most importantly, Philip introduced me to the idea of dental implants and successfully carried out three implants. For the first time in over thirty years, I have a natural smile that looks right, which isn’t liable to chafe or slip or fall out or look false. All carried out efficiently and professionally and with good provision of reasons and descriptions along the way.
Over a period of time, there had been problems with one of the teeth in my upper jaw. There had been various attempts by different dentists to mend this tooth, with the final move of a crown being provided.
There was too little of the original tooth left, however and the crown broke in early autumn last year. This left a gap in my teeth which frequently made me feel self-conscious and uncomfortable, very aware of a gap - and with the problem of food becoming lodged in the space, which was uncomfortable and difficult to deal with inconspicuously when in others company. I was referred to Dr Friel by my own dentist, who had suggested an implant (which he did not feel qualified to carry out) was a good solution to my missing tooth. I found that you were very clear and detailed in the explanations, which you gave about the treatment; that you answered my questions patiently and sympathetically. I was particularly pleased that when you mentioned that bone was used to reinforce that root, that you were immediately clear that, as I am a vegetarian, you would salvage some of my own bone to use. No teasing! (not always the experience I have had in relation to my views on what I eat).I felt very confident in your care – I’m sure helped by your readiness to explain so clearly what was being done - and since my implant was completed I have escaped from the self-consciousness I had been experiencing. Your high standard of care and approachable manner put the whole experience on a higher plain than my impression of the dental care I have received (both in private and NHS practice) in recent years. Thank you.
I lost my teeth when I was in my late 30s and was never comfortable wearing dentures. I rarely smiled, as I was self-conscious of my dentures looking false.
As I am a vegetarian who enjoys healthy eating I had trouble eating certain foods such as bread, fruits, nuts and pulses, this problem restricted my choices when I was eating out. It was a major decision for me to go through with the treatment for implants. Dr Friel put my mind at ease by explaining from start to finish the procedure, any potential complications and what post-treatment I would need to receive. He explained this in a jargon-free way, which helped me to talk to my family, who were uncertain and worried about dental treatment that seemed pretty complicated and almost like a major operation. Immediately after my treatment when I returned home I received a phone call from Dr Friel to see how I was feeling, which reassured me very much. Post-operation I was in a little discomfort, which lasted around seven weeks, but by following the advice given by Dr Friel I have had no further problems and it has been a great success. I have no regrets and psychologically feel more confident and assertive when speaking and eating. My daughter mentioned this year that I looked different in the holiday photos, happier and younger looking, which I was pleased to hear. I have also been asked if my teeth are my own - of course, I said yes! I can now eat food that previously I couldn’t, which is wonderful when in restaurants. Although at times it was a lengthy process, I would advise anyone who feels self-conscious about wearing dentures to consider implants as an alternative. I received first-class information, treatment and post-operative care, which have made a huge difference to my way of life.
Following several years of unsatisfactory, expensive, dental treatment, which was well known to several of my friends and work colleagues, it was finally suggested to me that I consult with Dr Friel which I did at the beginning of 2006.
Dr Friel very quickly identified many of the problems which had been issues for me over the years, in particular, the increasing loss of teeth as well as two teeth which had been crowned several times by previous dentists, which crowns simply came out again 3-4 weeks after being put in. This whole scenario was becoming quite distressing to me (not to mention expensive) with the prospect of ultimately having to wear a denture, being the biggest cause for concern.
Following my initial consultation where I felt very confident, for the first time in many years, that he would be able to come up with the best solution for me and, of course, avoiding the dreaded denture. We agreed that he would prepare a letter detailing the issues, treatment, prognosis and costs, which he did within the week and following another consultation to discuss any questions, fears or concerns arising from the letter, we agreed a timescale for commencing treatment.
From the planning stage, we progressed to the actual dental work and Dr Friel carried out several root canal treatments over the next few weeks followed by an appointment to have the implant surgery performed. In total, I believe I have had 5 implants and several crowns replaced. I shall be eternally grateful that this was not as traumatic as I had imagined it would be. I recovered very quickly from this and around 6 months later, I returned to Dr Friel to have the final crowns fitted over the implants.
This treatment has made a tremendous difference to me. I no longer have the fear or distress of losing those crowns every month or so and I can also look ahead confidently knowing that Dr Friel is keeping an eye on the remainder of my teeth. A major confidence boost for me is the knowledge that I will never require to wear a denture!
I have recommended Dr Friel to many of my friends and family, all of whom are taking advantage and reaping the benefit of my very positive experience with him.
I had a small upper denture since the age of 18 then about eight years ago, I needed a full upper denture. Never really, coming to terms with this full denture and breaking it a couple of times, dental implants were proposed and I agreed to them.
Six months on with my implants, I feel a new confidence and wish I had it done years ago. Before becoming a patient of Dr Friel, I was afraid of dentists due to past experiences. Since becoming one of his patients I have had root canal treatment, the usual check-ups cleaning and fillings, he has also extracted an impacted wisdom tooth without so much as a bruise. I have complete confidence in him and his abilities.
Made to feel as though a very individual case again a magnificent feat for a very busy practitioner. Personally, very surprised to be stopped in a busy street by Dr Friel (out on his lunch break) to ask how I was keeping. Again, the ability to make a patient feel valued and part of a practice. Confidence gain was as Dr Friel predicted and the outcome exceeded expectation.
I have been a professional footballer for 20 years and suffered a severe blow to the mouth after an accidental tackle, causing me to instantaneously lose my two front teeth.
The incident occurred on a Saturday evening and being very anxious and in a lot of physical pain, I wanted to seek dental treatment immediately. Dr Friel was recommended to me by a friend and after speaking with him late on a Saturday evening, he made arrangements to see me first thing on a Sunday morning. I was immediately impressed by his willingness to see me out with practice hours. At this time, I was in a great deal of pain and very concerned about the outcome - I had always taken great care of my teeth and felt very anxious at the thought of possibly no longer having what I considered to be a nice smile. After this first meeting with Dr Friel, I was immediately put at ease and left feeling confident that the problem, although serious, could be fixed. My treatment spanned over a 15-month period.
Throughout this time, the treatment I received from Dr Friel was of the absolute highest standard. From the outset, I felt confident in what was going to be achieved, as each part of the treatment was thoroughly explained to me. Being a very complex treatment, there was obviously pain involved, but I really did feel that this was kept to an absolute minimum. Dr Friel’s attention to detail and his patience continually impressed me throughout treatment. My treatment was finalised two weeks ago with my two new teeth being put in and I am absolutely delighted with the result. The shape and shade of each new tooth has exceeded my expectations and the overall effect has restored my confidence. I would highly recommend Dr Friel not only to friends but also to other professional sportsmen.